Quick Answer
- What it is:
- Right to a basic bank account — a financial procedure in United Kingdom.
- Deadline:
- 10 days
- Steps:
- 0 steps
- Documents:
- 0 required
- Legal basis:
- Payment Accounts Regulations 2015 reg. 23
Important Deadlines
10d
Designated credit institution must open or refuse without undue delay and no later than 10 business days from receipt of the completed application (reg. 24); a refusal must be given in writing and free of charge, and since 28 April 2026 must be sufficiently detailed and specific and must signpost complaints routes (reg. 25(3)-(5), inserted by SI 2025/688)
180d
FOS complaint within 6 months of final response
Required Documents
Step-by-Step Guide
Legal Basis
Payment Accounts Regulations 2015 reg. 23Payment Accounts Regulations 2015 reg. 25Payment Accounts Regulations 2015 (SI 2015/2038)PAD 2014/92/EU as retained UK lawFCA Handbook BCOBS 8
Also Known As
This procedure is commonly searched under these names:
basic bank account UKPayment Accounts Regulations 2015right to a basic bank account UKFOS complaint bank accountFCA basic accountdesignated nine basic account providersno credit history bank UK
Official Resources
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