Is Clario a lawyer or tax advisor?

No. Clario is an AI assistant, not a law firm, tax firm, or adviser. Review important information and consult a qualified professional for legal or tax advice.

Is my data safe and protected?

You can find privacy, export, and deletion controls in your account settings. Please review the privacy notice for the current details.

Which languages do you support?

Clario provides multilingual assistance. Availability can vary by document and language, so verify important information against the original document.

Can I cancel anytime?

Pro can be cancelled from your account settings. Your account shows the options available for your plan.

Values & trust

Trust Isn't a Feature. It's the Foundation.

At Clario, we believe that privacy and trust are not competitive advantages to be marketed—they are fundamental rights to be protected. We've built our company around eight non-negotiable principles and ten governance commitments.

Explore Our Principles

100%

Data Ownership

Always yours

Data Sales

Ever

Trust Principles

Non-negotiable

Governance Rules

Locked in

Our trust principles

Eight Non-Negotiable Commitments

These principles are our working rules, not marketing language. Each one is tied to specific controls and governance mechanisms.

Ethical Funding Model

Independent by Design

Profit-sharing with ethical investors—not equity. No one can pressure us to monetize your data.

Profit-sharing, not equity sales — Our investors receive a share of profits for a defined period, then their involvement ends. They never own a piece of Clario.
Time-limited agreements — Every investor relationship has a clear end date, ensuring our long-term independence is preserved.
No board seats for investors — Our board and strategic decisions remain controlled by founders committed to user trust.
Acquisition-resistant structure — Our legal structure makes it extremely difficult to sell Clario to a data-extractive company.

Always. Without Exception.

Your Data is Yours

We will never sell, rent, trade, or broker your personal data. Our business model is aligned with you.

No data brokerage, ever — We do not sell, license, or provide access to user data for commercial purposes.
No "partner marketing" arrangements — We don't share your information with "marketing partners" or affiliate networks.
Contractually restricted subprocessors — Any service provider we use (cloud hosting, payment processing, etc.) is legally bound to use your data only for providing services to Clario.
Commercial model alignment — Our revenue comes from subscriptions, not from monetizing your data.

Without Delay or Exceptions

Delete Means Delete

When you delete your account, we delete your data. Immediately. Completely. Verifiably.

Immediate access revocation — The moment you request deletion, your account is disabled and all active sessions are terminated.
Defined deletion windows — Account deletion enters a 30-day recovery window first, then permanent erasure runs after the scheduled deadline. Backup systems are purged within 90 days.
Deletion receipt — You receive confirmation including scope of deletion, date/time stamps, and verification that the process is complete.
Legal retention disclosure — In the rare cases where law requires us to retain specific data (e.g., financial records for tax purposes), we disclose this clearly with exact retention periods.

Your Documents Are Not Products

No Ads. No Tracking. No Profiling.

We don't run ads, track you across the web, or build behavioral profiles. Your content stays private.

No cross-site tracking — We don't use tracking cookies, pixels, or SDKs that follow you across the internet.
No behavioral profiling — We don't analyze your behavior to create profiles for advertising or any other purpose.
No third-party ad networks — Our products contain no advertising SDKs or integrations with ad platforms.
No "shadow profiles" — We don't collect data about you from other sources or create profiles of non-users.

Honest Design, Respectful Choices

No Dark Patterns. No Pressure.

We don't use manipulative design tricks. Every choice is clear, every opt-out is easy.

"Decline" is as visible as "Accept" — Privacy choices are presented with equal visual weight. We don't hide the option you probably want.
One-click opt-outs — Any feature that collects optional data can be disabled with a single click, no confirmation dialogs or guilt messages.
Easy cancellation — Canceling your subscription is as easy as signing up. No phone calls, no retention specialists, no obstacles.
Clear upgrade logic — When we offer premium features, we explain the benefits honestly without fear tactics or artificial scarcity.

Defense-in-Depth by Design

Security Built In, Not Bolted On

Enterprise-grade security with encryption, strict access controls, and continuous monitoring.

Encryption everywhere — All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Encryption keys are managed with strict controls.
Least-privilege access — Employees only have access to the systems and data they need for their specific role. Access is regularly reviewed and audited.
Comprehensive audit logging — All access to sensitive systems is logged, monitored, and retained for security analysis.
Secure development lifecycle — Security is integrated into our development process with code reviews and automated scanning.

Trust Through Evidence, Not Claims

Radical Transparency You Can Verify

We explain what we do in plain language and publish evidence. Trust is a verifiable system.

Plain-language policies — Our privacy documentation is written to be understood by normal humans, not just lawyers.
Public Trust Center — A central hub containing our policies, subprocessor list, retention schedules, security posture, and incident history.
Version history and changelogs — Every policy change is tracked with clear explanations of what changed and why.
"Show me everything" view — You can see exactly what data Clario holds about you, where it came from, and how it's used.

Your Data, Your Geography

Data Residency You Control

Your data is stored in your chosen region. You decide where your information lives.

Explicit residency selection — During account setup, you choose your data region. This choice is never hidden or defaulted without your knowledge.
Transparent hosting information — We clearly display where your data is currently stored and which infrastructure providers we use.
Region-locking enforcement — Your data is locked to your chosen region at the storage layer, processing layer, and backup layer.
Future vision: jurisdiction selection — We're working toward allowing you to choose a hosting country different from your own if you prefer the legal protections of another jurisdiction.

Governance framework

Our “Never Change” Commitments

These ten governance rules are meant to keep Clario from quietly drifting into a data-extractive company. They add structural accountability beyond promises.

Commitment 01

Trust Charter Locked into Terms

Your trust principles become legally and operationally binding.

5 Controls · 3 Evidence Items

Commitment 02

No-Sale Pledge in All Contracts

Even our vendors are contractually forbidden from misusing your data.

5 Controls · 3 Evidence Items

Commitment 03

Public Subprocessor Registry

Complete transparency about who handles your data.

5 Controls · 3 Evidence Items

Commitment 04

Privacy Impact Reviews for New Features

Prevent accidental data extraction through feature creep.

5 Controls · 2 Evidence Items

Commitment 05

Security Program Roadmap

Security as a recurring discipline, not a one-time checkbox.

3 Controls · 1 Evidence Items

Commitment 06

Incident Transparency

Credibility through predictable responses when things go wrong.

5 Controls · 3 Evidence Items

Commitment 07

User Rights Center

Verify your control over your data.

5 Controls · 2 Evidence Items

Commitment 08

No Dark Pattern Policy

Ensure our UI never becomes manipulative.

5 Controls · 2 Evidence Items

Commitment 09

Data Residency Enforcement

Ensure data doesn't drift across borders due to misconfiguration.

5 Controls · 3 Evidence Items

Commitment 10

Annual Trust Report

Trust compounds through consistent cadence, not marketing.

5 Controls · 2 Evidence Items

Common questions

Frequently Asked Questions

Honest answers to the questions privacy-conscious users ask.

No, never without explicit consent. Your documents are stored and processed only to provide you with our service. We do not use customer data to train machine learning models, improve our algorithms, or for any purpose beyond delivering the service you signed up for. If we ever want to use anonymized data for product improvement, we will ask for your explicit opt-in consent first.

Ready for the Complete Picture?

Dive deeper into each principle and explore the technical controls behind each commitment. Our Deep Dive documentation lays out how we approach protecting your trust.

Keep your documents private, and understand what they ask of you

Values & trust

Trust Isn't a Feature. It's the Foundation.

Explore Our Principles

100%

Data Ownership

Always yours

Data Sales

Ever

Trust Principles

Non-negotiable

Governance Rules

Locked in

Our trust principles

Eight Non-Negotiable Commitments

These principles are our working rules, not marketing language. Each one is tied to specific controls and governance mechanisms.

Ethical Funding Model

Independent by Design

Profit-sharing with ethical investors—not equity. No one can pressure us to monetize your data.

Profit-sharing, not equity sales — Our investors receive a share of profits for a defined period, then their involvement ends. They never own a piece of Clario.
Time-limited agreements — Every investor relationship has a clear end date, ensuring our long-term independence is preserved.
No board seats for investors — Our board and strategic decisions remain controlled by founders committed to user trust.
Acquisition-resistant structure — Our legal structure makes it extremely difficult to sell Clario to a data-extractive company.

Always. Without Exception.

Your Data is Yours

We will never sell, rent, trade, or broker your personal data. Our business model is aligned with you.

No data brokerage, ever — We do not sell, license, or provide access to user data for commercial purposes.
No "partner marketing" arrangements — We don't share your information with "marketing partners" or affiliate networks.
Contractually restricted subprocessors — Any service provider we use (cloud hosting, payment processing, etc.) is legally bound to use your data only for providing services to Clario.
Commercial model alignment — Our revenue comes from subscriptions, not from monetizing your data.

Without Delay or Exceptions

Delete Means Delete

When you delete your account, we delete your data. Immediately. Completely. Verifiably.

Immediate access revocation — The moment you request deletion, your account is disabled and all active sessions are terminated.
Defined deletion windows — Account deletion enters a 30-day recovery window first, then permanent erasure runs after the scheduled deadline. Backup systems are purged within 90 days.
Deletion receipt — You receive confirmation including scope of deletion, date/time stamps, and verification that the process is complete.
Legal retention disclosure — In the rare cases where law requires us to retain specific data (e.g., financial records for tax purposes), we disclose this clearly with exact retention periods.

Your Documents Are Not Products

No Ads. No Tracking. No Profiling.

We don't run ads, track you across the web, or build behavioral profiles. Your content stays private.

No cross-site tracking — We don't use tracking cookies, pixels, or SDKs that follow you across the internet.
No behavioral profiling — We don't analyze your behavior to create profiles for advertising or any other purpose.
No third-party ad networks — Our products contain no advertising SDKs or integrations with ad platforms.
No "shadow profiles" — We don't collect data about you from other sources or create profiles of non-users.

Honest Design, Respectful Choices

No Dark Patterns. No Pressure.

We don't use manipulative design tricks. Every choice is clear, every opt-out is easy.

"Decline" is as visible as "Accept" — Privacy choices are presented with equal visual weight. We don't hide the option you probably want.
One-click opt-outs — Any feature that collects optional data can be disabled with a single click, no confirmation dialogs or guilt messages.
Easy cancellation — Canceling your subscription is as easy as signing up. No phone calls, no retention specialists, no obstacles.
Clear upgrade logic — When we offer premium features, we explain the benefits honestly without fear tactics or artificial scarcity.

Defense-in-Depth by Design

Security Built In, Not Bolted On

Enterprise-grade security with encryption, strict access controls, and continuous monitoring.

Encryption everywhere — All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Encryption keys are managed with strict controls.
Least-privilege access — Employees only have access to the systems and data they need for their specific role. Access is regularly reviewed and audited.
Comprehensive audit logging — All access to sensitive systems is logged, monitored, and retained for security analysis.
Secure development lifecycle — Security is integrated into our development process with code reviews and automated scanning.

Trust Through Evidence, Not Claims

Radical Transparency You Can Verify

We explain what we do in plain language and publish evidence. Trust is a verifiable system.

Plain-language policies — Our privacy documentation is written to be understood by normal humans, not just lawyers.
Public Trust Center — A central hub containing our policies, subprocessor list, retention schedules, security posture, and incident history.
Version history and changelogs — Every policy change is tracked with clear explanations of what changed and why.
"Show me everything" view — You can see exactly what data Clario holds about you, where it came from, and how it's used.

Your Data, Your Geography

Data Residency You Control

Your data is stored in your chosen region. You decide where your information lives.

Explicit residency selection — During account setup, you choose your data region. This choice is never hidden or defaulted without your knowledge.
Transparent hosting information — We clearly display where your data is currently stored and which infrastructure providers we use.
Region-locking enforcement — Your data is locked to your chosen region at the storage layer, processing layer, and backup layer.
Future vision: jurisdiction selection — We're working toward allowing you to choose a hosting country different from your own if you prefer the legal protections of another jurisdiction.

Governance framework

Our “Never Change” Commitments

These ten governance rules are meant to keep Clario from quietly drifting into a data-extractive company. They add structural accountability beyond promises.

Commitment 01

Trust Charter Locked into Terms

Your trust principles become legally and operationally binding.

5 Controls · 3 Evidence Items

Commitment 02

No-Sale Pledge in All Contracts

Even our vendors are contractually forbidden from misusing your data.

5 Controls · 3 Evidence Items

Commitment 03

Public Subprocessor Registry

Complete transparency about who handles your data.

5 Controls · 3 Evidence Items

Commitment 04

Privacy Impact Reviews for New Features

Prevent accidental data extraction through feature creep.

5 Controls · 2 Evidence Items

Commitment 05

Security Program Roadmap

Security as a recurring discipline, not a one-time checkbox.

3 Controls · 1 Evidence Items

Commitment 06

Incident Transparency

Credibility through predictable responses when things go wrong.

5 Controls · 3 Evidence Items

Commitment 07

User Rights Center

Verify your control over your data.

5 Controls · 2 Evidence Items

Commitment 08

No Dark Pattern Policy

Ensure our UI never becomes manipulative.

5 Controls · 2 Evidence Items

Commitment 09

Data Residency Enforcement

Ensure data doesn't drift across borders due to misconfiguration.

5 Controls · 3 Evidence Items

Commitment 10

Annual Trust Report

Trust compounds through consistent cadence, not marketing.

5 Controls · 2 Evidence Items

Common questions

Frequently Asked Questions

Honest answers to the questions privacy-conscious users ask.

Ready for the Complete Picture?

Dive deeper into each principle and explore the technical controls behind each commitment. Our Deep Dive documentation lays out how we approach protecting your trust.

Keep your documents private, and understand what they ask of you

Trust Isn't a Feature. It's the Foundation.

Eight Non-Negotiable Commitments

Independent by Design

Your Data is Yours

Delete Means Delete

No Ads. No Tracking. No Profiling.

No Dark Patterns. No Pressure.

Security Built In, Not Bolted On

Radical Transparency You Can Verify

Data Residency You Control

Our “Never Change” Commitments

Trust Charter Locked into Terms

No-Sale Pledge in All Contracts

Public Subprocessor Registry

Privacy Impact Reviews for New Features

Security Program Roadmap

Incident Transparency

User Rights Center

No Dark Pattern Policy

Data Residency Enforcement

Annual Trust Report

Frequently Asked Questions

Do you train AI models on my documents or data?

What happens to my data if Clario is acquired?

Where exactly is my data stored?

How do I know you're actually following these principles?

Can I export all my data and delete my account?

How are you funded if you don't sell data?

Ready for the Complete Picture?

Trust Isn't a Feature. It's the Foundation.

Eight Non-Negotiable Commitments

Independent by Design

Your Data is Yours

Delete Means Delete

No Ads. No Tracking. No Profiling.

No Dark Patterns. No Pressure.

Security Built In, Not Bolted On

Radical Transparency You Can Verify

Data Residency You Control

Our “Never Change” Commitments

Trust Charter Locked into Terms

No-Sale Pledge in All Contracts

Public Subprocessor Registry

Privacy Impact Reviews for New Features

Security Program Roadmap

Incident Transparency

User Rights Center

No Dark Pattern Policy

Data Residency Enforcement

Annual Trust Report

Frequently Asked Questions

Do you train AI models on my documents or data?

What happens to my data if Clario is acquired?

Where exactly is my data stored?

How do I know you're actually following these principles?

Can I export all my data and delete my account?

How are you funded if you don't sell data?

Ready for the Complete Picture?